Terms and Conditions – Serengel


Welcome to Serengel. These Terms and Conditions govern your use of our website https://serengel.com and outline the rules and regulations for purchasing luxury gifts, interacting with our content, and using our services.
By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our services.
1. Use of Our Website
This website is intended for individuals who are legally able to enter into binding agreements. By using our services, you confirm that you are at least 18 years old or using the site with parental supervision.
You agree not to misuse this website or use it for any unlawful or unauthorized purpose.
You must not transmit any viruses, worms, or other harmful code. Any breach may result in legal action.
2. Ownership of Content
All content, including images, text, logos, graphics, and product descriptions available on Serengel, is owned or licensed by us and is protected under intellectual property laws.
You may not reproduce, distribute, or exploit any material from this website without our express written permission.
3. Products and Orders
Serengel specializes in luxury gifts, including perfumes, accessories, candles, personalized artwork, and high-end gadgets.
All products displayed are subject to availability, and we reserve the right to discontinue or modify any product without prior notice.
Prices are subject to change at any time, and we reserve the right to correct any errors in pricing or descriptions.
4. Payment and Billing Information
All payments must be made in full before orders are processed and shipped.
We accept secure online payments through [Insert Payment Methods].
By providing your payment details, you confirm that you are authorized to use the provided payment method.
5. Shipping and Delivery
We offer worldwide shipping with estimated delivery times depending on the destination.
Shipping costs and estimated delivery times are outlined during checkout.
Once an order is shipped, Serengel is not responsible for delays caused by external factors such as customs processing or courier service issues.
6. Returns and Exchanges
Returns are accepted within [X] days of receiving your order, provided the item is unused, in its original packaging, and meets our return criteria.
Personalized and custom-made items are non-refundable, except in cases of damage or defects.
Refunds are processed to the original payment method within [X] business days after inspection of the returned item.
For detailed return policies, refer to our [Return & Refund Policy].
7. Privacy and Security
Your privacy is important to us. We collect and process personal data in accordance with our [Privacy Policy], which explains how we use and protect your information.
We use secure payment processing methods and encryption to safeguard your personal details.
8. Third-Party Links and Services
Serengel may contain links to third-party websites for your convenience. However, we do not endorse or control these external websites and are not responsible for their content or policies.
Any interactions with third-party services are at your own risk.
9. Service Availability and Maintenance
We strive to ensure uninterrupted access to our website but do not guarantee that our services will always be available or free from errors.
We may suspend or modify our website for maintenance, security updates, or other business needs.
10. Limitation of Liability
Serengel shall not be held liable for any indirect, incidental, or consequential damages resulting from your use of our website, including but not limited to:
Loss of data or profits
Delayed or undelivered orders due to third-party carriers
Misuse or unauthorized access to your personal data
Our total liability, in any case, shall not exceed the total amount paid for your order.
11. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time.
Any changes will be posted on this page, and continued use of our website will indicate your acceptance of the updated terms.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions.
Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of [Your Location].
13. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us:
Email: [info@serengel.com]
Phone: [+61 426 763 154]
Website: https://serengel.com
By using Serengel, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
This version of the Terms and Conditions is structured clearly, professionally, and aligned with your luxury gifting brand while ensuring legal compliance. Let me know if you need any further customization.